Customer Reviews

Lone Star Complete Auto Care strives for excellent customer service, as well as quality and affordable auto repair service. Let us know how we did by leaving us a review. Just click below! 

Please don’t hesitate to give us a call at (512) 821-0536, if you have any questions or concerns with the service you were provided. As always, thank you for your business and trusting us with your vehicle!

Richard R.
Richard R.
17:42 15 Nov 25
I have two vehicles I had Bobby with Lonestar work on. The 2016 chrysler town and country had a complete transmission rebuild. It was the best price in the Austin, Round Rock area and he did the job in a very reasonable amount of time and it performs like new. I had the work done a couple of months ago and it seems to shift better and better the more I drive it.The second vehicle is a 2013 Ford Explorer. The waterpump was going out. Bobby replaced the waterpump, all the timing chains, guides, tensioner and compensators for about half the price the 3 other shops (including Ford) quoted me. Again, the result was great, and I don't have to worry about the timing chains or waterpump for another 100K miles or more.Great shop, great people, I will be back.
Alyssa R.
Alyssa R.
15:38 28 Jul 25
I've been bringing my 2017 Hyundai Elantra to this shop for the past 3 years, and I can't say enough good things about Bobby and the entire team. My car has...
Nicole M.
Nicole M.
15:07 18 Jul 25
Bobby is the best, only person i trust my car with. Each and everytime i come the customer service is always top tier.
Jean J.
Jean J.
15:03 20 Jun 25
We have been using Lonestar for our fleet maintenance, repair and body work for just over 18 months with great success. Bobby and his team have proven to us that we can rely on them to not only keep our vehicles safe and reliable, they have the knowledge and skill to diagnose and repair, not just go off of what a computer tells them to do. I appreciate not having to micromanage the fleet, they have repeatedly shown us that they will come up with the repair options that are the fastest and most cost effective for our company. They are a vital piece of our operation and we greatly value this relationship.
Lisa Y.
Lisa Y.
20:31 21 Mar 25
Highly recommend this place! They are transparent, offer reasonable prices, and have strong customer service skills. They call when they say they are going to call and took care of my car as quickly as possible. As a woman, I don't feel taken advantage of and trust their word and actions. Thank you, Bobby, Jessica, and the team! Keep up the great work!
Derek G.
Derek G.
22:30 21 Feb 25
Bobby and the crew have always taken care of me here. I brought in my truck and a car i recently acquired. Transmission fluid flush on the truck. On the car they dropped the tank, cleaned it out and all the lines, replaced fuel pump assembly and filter.Same day job for both vehicles. They are not cheap, but you can trust them.
Elizabeth C.
Elizabeth C.
02:14 28 Sep 24
My car started having problems while driving through town and these guys went above and beyond to help me out. I appreciate the customer service and kindness very much. Would recommend to anyone!
Cornelia X.
Cornelia X.
16:26 23 May 24
Inspection was quick. Something strange happened when I went to leave as the check engine light came on. Seemed to be spurious, though, as after some fiddling it hasn't come back on so all is good.
liz E.
liz E.
14:23 16 May 24
Just got my car inspection at a new (to me) place. Less than $20, less than 20 minutes. Friendly, clean, efficient.
Esmeralda T.
Esmeralda T.
16:11 06 May 24
Bobby and his team did a great job with my car after a car accident. From quote to finish the process was smooth and quick. I will definitely come back to them for all my car needs. Thank you, guys, so much!
Sam U.
Sam U.
16:26 02 Apr 24
Michael M.
Michael M.
01:33 01 Apr 24
I was very impressed with the professionalism Bobby and Johnny showed while working on my Jeep. They spent a lot of time and effort diagnosing the issue. They definitely went above and beyond for me.I recommend Bobby and Johnny anytime you have an issue with your vehicle. You will be pleased with their service.
Lauren S.
Lauren S.
10:09 12 Mar 24
I just needed a state inspection, and even though there was someone in front of me, I was in and out in less than 20 minutes. Staff were very nice and...
Trey D.
Trey D.
13:24 30 Dec 23
Johnny had me fill out paperwork and answered a few questions. Polite and professional. Then, I spoke to Bobby. Answered all my concerns. Professional as well. They are patient and respectful. Bobby also spent several minutes explaining my options over the phone to me so that things made sense. 5☆.Thank you very much, Lonestar.
Robert M.
Robert M.
17:34 11 Dec 23
This shop is great. They're very thorough in their diagnosis and never leave a job half done, with prices that are more than fair. When they go above and beyond (like buying a backup camera cable after the one I provided was faulty) it's easy to be a repeat customer.
Jose J.
Jose J.
23:27 07 Dec 23
Good service and good attended people
Chris M.
Chris M.
01:44 14 Nov 23
Called ahead and asked what would be a good time for an inspection, was in and out within 15min. Super fast and friendly folks, will return.
Jayme B.
Jayme B.
19:22 19 Oct 23
Went here for my yearly state inspection, in and out in about 15 minutes. Professional and no appointment needed. Nice sofa to sit on inside and it was cool. I'll be back next year or for any mechanical issues in the future!
Jayme B.
Jayme B.
12:22 19 Oct 23
Went here for my yearly state inspection, in and out in about 15 minutes. Professional and no appointment needed. Nice sofa to sit on inside and it was...
Stone D.
Stone D.
17:49 27 Sep 23
Had a good experience here, affordable, timely, and would definately come back. Thank you guys.
Jeremy B.
Jeremy B.
14:37 13 Jul 23
These folks are ABSOLUTELY PHENOMENAL. They were not only very quick but also VERY professional & kind. They have fair rates and provide in quality service...
Hunter S.
Hunter S.
15:42 12 Jul 23
Very honest and helped me out!
Jordan M.
Jordan M.
22:37 08 Jul 23
Zac C.
Zac C.
22:28 27 Jun 23
Highly recommend these folks! Take yer car here. Bobby was honest and explained things in detail, and let me know the dealership might fix my problem for free due to a recall. What a nice guy! I took it to the dealership and they wanted to charge me over the top. I took it back to Bobby and he saved me more than $400. It’s clear they’ve got a good family business, I recommend them whole-heartedly.
m4nTiS Y.
m4nTiS Y.
04:11 02 Jun 23
Bobby and Crew are always the best.
nancy R.
nancy R.
14:16 30 May 23
Amazing service! As a lady, I felt safe and well taken care of. Came here for my vehicle inspection for my Tesla, and they got everything done in a timely manner. The office smells really good and they have a comfy couch to wait at inside. The restrooms were also very clean. You can feel the family vibes at this shop!
Karen W.
Karen W.
23:28 26 Apr 23
From my vehicle being towed, to picking it up…..the communication and professional service was outstanding. Very reasonable pricing and locally owned and operated. Highly recommended.
Amy & Josh H.
Amy & Josh H.
16:00 07 Dec 22
Came in without an appointment after stopping by and calling 5 other inspection shops. The Lone Star Team was able to take care of my inspection while in the middle of a shop move after all other local shops turned me away. They definitely went above and beyond making sure I was taken care of amongst their own chaos. If you’re looking for a helpful, knowledge, polite mechanic this is the place. All other local spot pale in comparison.
Karen S.
Karen S.
20:56 07 Sep 22
Friendly, fast and excellent service!
Roberto C.
Roberto C.
21:58 20 Jul 22
King A.
King A.
17:37 23 May 22
Great shop
Steven 3.
Steven 3.
22:15 19 May 22
william M.
william M.
18:33 13 Dec 21
Excellent shop with honest mechanics
Stephanie T.
Stephanie T.
12:30 20 Aug 21
Stumbled upon this place randomly when my car wouldn't start. Bobby is great. Works quickly and efficiently. The tow set my car down, I got over there and...
Dime D.
Dime D.
02:10 18 Aug 21
Good people to work w
Jeff M.
Jeff M.
15:36 17 May 21
Amazing team! I felt like a priority customer! Super happy with the service!
Lisa H.
Lisa H.
17:05 05 May 21
I have been going to this company for a few years now. Each time I go, they check exactly what I tell them I am feeling with my vehicle, they tell me...
BlckWingedGrl
BlckWingedGrl
17:20 04 May 21
Geraldine G.
Geraldine G.
23:58 08 Apr 21
I went in thinking there was an issue with my daughters brakes, but found out it was with the suspension and tires. Bobby was very helpful showing me the parts that had worn down and causing the problem. We could have had a serious issue if not catching it in time. I am so thankful that they diagnosed it. They did an awesome job. It drives smooth like night and day!! I Would definitely recommend this shop. Great service!!
Charles T.
Charles T.
17:21 09 Mar 21
Thank you for the awesome job!! Fast, professional!! Lonestar does quality work, best customer service!!
Brad H.
Brad H.
01:34 09 Mar 21
Bobby and his Dad run a great, professional, and honest business. I've been taking my cars here for years and have always had a great experience. They can do a wide variety of repairs - fluid changes, AC work, mechanical, and transmission, they cover it all. I would highly recommend this locally owned business!
Ray R.
Ray R.
20:49 20 Jan 21
I had alot of issues with my truck and they were able to get everything fixed at a great price! If you have any auto issues this is the place to go!
David C.
David C.
12:20 26 Dec 20
Really wonderful people here. They know how to fix stuff right. Prices are extremely good. Bobby and Cindy are very honest and good people.
Elle S.
Elle S.
18:33 15 Oct 20
I needed to get my vehicle inspected to renew my registration. I drive past this shop often so i have it a try. I called in advance and was able to make an...
Dan V.
Dan V.
01:39 28 Sep 20
arash S.
arash S.
00:59 25 Sep 20
Great honest work
Robert G.
Robert G.
01:10 21 Sep 20
Friendly knowledgeable trustworthy people
Robert M.
Robert M.
20:20 16 Sep 20
Bobbie rocks the trans !
Toni M.
Toni M.
10:46 04 Sep 20
GREAT PLACE. THANK YOU BOTH
Cristina C.
Cristina C.
04:23 23 Jul 20
Bobby Campos & his crew have been some of the best people to do business with in my entire life. He's taken care of all the vehicles I've ever owned for about 12 years or so. Not once have I had any issues with his services and he's always gone the extra mile to take care of my needs. Bobby is very honest and will always give you his best advice in regards to anything concerning your vehicle. On top of all this, he's just a hell of a guy who has the clients best interest at heart. Working with him has given me a lot of peace of mind and has been a very enjoyable experience over the years.
Cristina C.
Cristina C.
21:31 22 Jul 20
Bobby Campos & his crew have been some of the best people to do business with in my entire life. He's taken care of all the vehicles I have ever owned for...
Yordan Estupiñan S.
Yordan Estupiñan S.
22:10 22 May 20
Excelente mecánicoFull recomendadoMuy honesto en su trabajo.
Steve C.
Steve C.
14:33 08 Feb 20
Morgan B.
Morgan B.
14:25 06 Nov 19
We're do I start seriously when I tell you bobby is amazing. If you're anything like me trusting a mechanic can be extremely difficult from them taking your...
Michael G.
Michael G.
14:02 02 Oct 19
First and foremost my car is my third child and dont trust people other than myself working on my car. However, I can say Bobby and Cindy have been awesome. They have done excellent work to my transmission and my car is back on the streets hurting feelings again. I would highly recommend Lonestar transmission and auto for anyone looking for a trustworthy shop, with great work, and awesome turnaround time. Bobby and Cindy were extremely professional, and treated me like family. Thank you Bobby and Cindy, you have definitely earned a loyal customer, and I will be back...IF I ever need more work!Michael
Michael B.
Michael B.
14:28 21 Sep 19
I've been going to Bobby's shop for years and he has always given my wife and I the best prices with high quality service.
taylor S.
taylor S.
00:23 07 Feb 19
Bobby and Crew have an excellent shop here!Should have been 50 stars!!I could not recommend them enough if your transmission requires any sort of service.They took my vehicle in on a monday and here I am picking it up ready to drive again on a Wednesday evening!He will work with any situation and is extremely upfront about costs and parts to be used.Thank you Bobby!
Samir L.
Samir L.
23:34 12 Jan 19
Bobby replaced my brothers catalytic converter, a job that had been botched by our previous mechanic. Upon pickup, my trucks alternator went bad - Go figure! Bobby got it in the shop ASAP and replaced the alternator the same day! I've never felt so taken care of at an auto shop before. I feel like family. Thoroughly pleased.
Maryann R.
Maryann R.
01:52 07 Oct 18
Good mechanical
Daniel D.
Daniel D.
08:42 03 May 18
Small place but good work. Exhaust to complete motor.
Jennifer R.
Jennifer R.
22:16 08 Mar 18
John S.
John S.
14:21 14 Dec 17
Bobby is an awesome guy, always shoots you straight and doesn't try to up sale you. Also the tirn around time is very fast. I wouldnt take my cars anywhere else.
Sara R D.
Sara R D.
14:02 04 Apr 17
Ryan De L.
Ryan De L.
20:22 06 Mar 17
Excellent services here would recommend to anybody.
Stacy K.
Stacy K.
20:13 12 Jul 16
I know that "honest mechanic" may sound like an oxymoron, but Bobby is just that - He's an honest man who cares about customer satisfaction. I had Lone Star install a new transmission into my Dodge 2500 diesel last year, along with other minor repairs since then, & I've been very pleased with the turnaround time, customer service, and overall results. Highly recommend!
Sophia P.
Sophia P.
11:56 02 Jun 16
If anyone is looking for a reliable, honest, friendly mechanic to get your job done right... Look no further!!! I had my fuel pump go out on my Jeep Liberty...
Travis M.
Travis M.
22:44 10 May 16
I highly recommend this repair shop because they have proved their honesty to me in a huge way. They normally do all of the service work on my company vehicles, so I sent my dad to this shop when his transmission started acting up on his van. My Dad first took his van to the Honda dealership and they said it would cost about $6,000.00 for a new transmission. When my Dad took it to Lone Star they found out that it didn't need anything more than a fluid change... Basically they saved my parents $6,000.00. So how can I not say something positive about this company... It's a family owned and operated business and I trust them!
Teddy F.
Teddy F.
05:54 25 Aug 15
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Hours

Monday – Friday
Saturday
Sunday

8:00 a.m. – 5:00 p.m.
Closed
Closed

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